Shipping & Handling
Thank you for purchasing our product(s) (or subscribing to our services) at YourEmpoweredLife, operated by Stickman Productions, LLC. Following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time:
All orders are processed within 2-3 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please note that we do not ship on Saturdays, Sundays or nationally observed US holidays.
Occasionally, items may be out of stock or back-ordered. You will be alerted in both instances. In the event of a back-order, we will provide an approximate date of shipment.
Delivery delays can occasionally occur.
Shipping & Handling Charges:
Shipping charges for your order will be calculated and displayed at checkout. You, the buyer, are responsible for all shipping charges and fees.
Additional fees apply for expedited shipping, where available.
We ship to the contiguous U.S., Alaska, Hawaii, US territories, & APO/FPO addresses.
Customs, Duties and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
About Customs, Duties & Taxes
When ordering from us, you are responsible for assuring the product can be lawfully imported to the destination country.
The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Stickman Productions, LLC (“YourEmpoweredLife”) has no control over these charges, nor can predict what they may be.
Customs offices in some countries may require the importer of record to provide identification before releasing the shipment.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
About Freight Forwarders and Hand Carry
Using a freight forwarder to ship or hand-carrying items internationally may result in complications not covered by YourEmpoweredLife.
If a freight forwarder or hand-carrying is used, YourEmpoweredLife won't be responsible for damage, defect, material difference, or loss that occurs to goods after they're delivered to you or a freight forwarder. This means that YourEmpoweredLife isn't able to provide a replacement of, or refund for, any such goods delivered to you or a freight forwarder. You should refuse goods that arrive damaged and instruct freight forwarders to do the same, and goods lost after being received by you or the freight forwarder will be your responsibility.
Terms & Conditions
Those items for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees, the clearance of merchandise, and the process and remittal of the actual Import Fees for such items.
To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Designated Carrier.
These terms and conditions are in addition to the standard Terms of Service of the YourEmpoweredLife website. Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in the United States.
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; and the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from YouempoweredLife, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities.
Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws.